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Cookie & Tracking Policy

Understand how soliviontera uses tracking technologies to enhance your experience and protect your privacy while using our zero-based budgeting platform

Last updated: March 15, 2025 | Effective Date: March 15, 2025

Understanding Our Tracking Technologies

soliviontera employs various tracking technologies to deliver our zero-based budgeting platform effectively while respecting your privacy preferences. These technologies help us understand how you interact with our financial planning tools, remember your budgeting preferences, and provide personalized insights for your financial journey.

Our tracking system operates across different categories, each serving specific purposes in enhancing your experience with our budgeting platform. We believe in transparency about what data we collect, how it's used, and most importantly, giving you complete control over your preferences.

When you visit soliviontera.com, our system automatically places small text files called cookies on your device. These files store information about your preferences, login status, and interaction patterns to create a seamless experience across your budgeting sessions. Additionally, we use pixel tags and similar technologies to understand which features are most valuable to our users.

Cookie Categories & Your Control Options

We've organized our tracking technologies into four main categories. You can customize your preferences for each category below, though please note that essential cookies cannot be disabled as they're required for basic platform functionality.

Essential Cookies

Required for basic platform functionality including user authentication, security, and core budgeting features. These cannot be disabled.

  • Session management and login authentication
  • Security tokens and CSRF protection
  • Core platform functionality cookies
  • Load balancing and technical operation cookies

Analytics Cookies

Help us understand how users interact with our budgeting tools and identify areas for improvement in our financial planning features.

  • Google Analytics for usage patterns
  • Feature interaction tracking
  • Performance monitoring cookies
  • User behavior analytics

Functional Cookies

Remember your preferences and settings to personalize your budgeting experience across sessions.

  • Theme and display preferences
  • Language and currency settings
  • Dashboard layout customizations
  • Notification preferences

Marketing Cookies

Track your visits across websites to deliver relevant financial education content and measure campaign effectiveness.

  • Google Ads conversion tracking
  • Social media platform pixels
  • Email campaign tracking
  • Third-party advertising cookies

Manage Your Cookie Preferences

You can adjust your cookie preferences at any time using the controls above or the buttons below. Your choices will be saved and applied across all your future visits to soliviontera.

How Tracking Enhances Your Experience

Our tracking technologies serve specific purposes in making soliviontera's zero-based budgeting platform more effective and user-friendly. When you allow analytics cookies, we can identify which budgeting features are most helpful and focus our development efforts accordingly.

Functional cookies remember your dashboard layout preferences, currency settings, and notification choices, so you don't have to reconfigure your workspace each time you log in. This creates a consistent, personalized experience that adapts to your specific financial planning needs.

Marketing cookies help us understand which educational content resonates with users at different stages of their financial journey. This data helps us create more relevant blog posts, webinars, and tutorials about zero-based budgeting techniques that actually address your challenges.

Your Privacy Rights

Data Control

You can modify or delete your cookie preferences at any time through your browser settings or our preference center.

Transparent Processing

We clearly explain what data we collect, how it's used, and how long it's retained on our servers.

Secure Storage

All tracking data is encrypted and stored securely with regular security audits and compliance monitoring.

Limited Retention

Cookies are automatically deleted based on their expiration dates, typically ranging from session-only to 24 months maximum.

Browser Management & Technical Details

Most modern browsers allow you to control cookies through their settings menu. You can choose to block all cookies, allow only first-party cookies, or receive notifications before cookies are set. However, disabling essential cookies may impact your ability to use certain features of our budgeting platform.

For Google Chrome users, navigate to Settings > Privacy and Security > Cookies and other site data. Firefox users can find cookie controls under Options > Privacy & Security. Safari users should look in Preferences > Privacy. Each browser offers different levels of granular control over cookie acceptance and deletion.

We also respect browser-based tracking preferences such as Do Not Track signals and Global Privacy Control headers. When your browser sends these signals, we automatically adjust our tracking behavior to honor your privacy preferences without requiring additional action on your part.

Cookie data retention varies by type and purpose. Session cookies are deleted when you close your browser, while persistent cookies may remain for up to 24 months. Analytics cookies typically expire after 2 years, while marketing cookies are usually set for shorter periods between 30 days to 1 year depending on the specific campaign or platform requirements.

Third-Party Services & Data Sharing

soliviontera partners with several trusted third-party services to provide comprehensive analytics and improve our zero-based budgeting platform. Google Analytics helps us understand user behavior patterns, while our email service provider tracks engagement with our financial education newsletters.

We also use social media pixels from platforms like Facebook and LinkedIn to measure the effectiveness of our educational content campaigns and reach users who might benefit from our budgeting tools. These pixels operate under their respective privacy policies, which we encourage you to review.

All third-party integrations are carefully evaluated for privacy compliance and data security standards. We maintain data processing agreements with each partner that specify how your information can be used, stored, and protected. No sensitive financial data from your budgets is ever shared with advertising or analytics partners.

When you opt out of marketing cookies, we immediately stop sharing data with advertising platforms while maintaining essential integrations needed for platform security and basic functionality. Your choice applies retroactively, and we request deletion of previously shared data where technically feasible.

Questions About Our Cookie Policy?

If you have questions about our tracking practices or need assistance managing your preferences, contact our privacy team at info@soliviontera.com or visit our main office at TAFE Brisbane Southbank Campus, South Brisbane QLD 4101, Australia. You can also reach us by phone at +61 747 286 108 during business hours.

Contact Information

Address:
TAFE Brisbane Southbank Campus
South Brisbane QLD 4101
Australia

Phone: +61 747 286 108

Email: info@soliviontera.com

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